HomeIELTS SpeakingSpeaking Part 2Describe a time when you had a problem with using the computer

Describe a time when you had a problem with using the computer

Describe a time when you had a problem with using the computer” belongs to the topic group “Describe an experience” and is a topic that often appears in Part 2 of IELTS Speaking. The article below will give you sample answers for speaking part 2 and part 3.

You should say:

  • When it happened
  • Where it happened
  • What the problem was

and explain how you solved the problem at last.

Sample Answer

Well, I can recall a time when I faced a perplexing computer problem. It happened about a year ago at my home office.

The issue arose one evening when I was working on an important project. My computer suddenly froze, and I couldn’t access any of my files or applications. It was a rather frustrating situation, especially since I had not saved my work for a while, and I was worried about losing all my progress.

I initially attempted to restart the computer, thinking it might be a minor glitch. However, even after rebooting, the problem persisted. I then tried to troubleshoot it myself by checking for software updates and running diagnostic tests, but nothing seemed to work. The frustration was mounting as I realized I might have to seek professional help, which could mean a significant delay in completing my project.

After a bit of online research, I stumbled upon a forum where users were discussing a similar issue. Many recommended a specific software tool for repairing corrupted files and system errors. I downloaded the tool and ran a scan on my computer. It identified and repaired several corrupted files that were likely causing the freezing issue.

To my immense relief, after the repair process was complete, my computer started functioning normally again. I immediately saved my work and backed up all my important files to prevent a similar problem in the future. It was a huge sigh of relief and a valuable lesson in the importance of regular backups.

This experience taught me the significance of patience and resourcefulness when dealing with computer problems. Instead of panicking or immediately seeking expensive technical support, I learned that many issues can be resolved with the right software tools and a bit of research. It also underscored the importance of regular system maintenance and backups to safeguard against data loss.

And that’s all I wanna share. Thanks for listening!

Follow Question Part 3: Technological products

1. Why do people often have problems when using new products?

People often encounter difficulties with new products due to factors such as unfamiliarity with the design or interface, lack of clear instructions, or the complexity of the product’s features. Additionally, resistance to change and the learning curve associated with new technology can contribute to these problems.

2. Do people spend too much time looking at digital screens? Why?

Some people do spend excessive time looking at digital screens, primarily due to the prevalence of digital devices in modern life. Factors like entertainment, social media, work, and online communication contribute to screen time. Excessive screen time can have negative health effects, including eye strain and disrupted sleep patterns, leading to concerns about overuse.

3. What do people do with mobile phones?

People use mobile phones for a wide range of activities, including communication through calls and messaging, accessing the internet for information and entertainment, social media engagement, taking photos and videos, managing schedules, shopping online, and using various apps for tasks like navigation, banking, and productivity. Mobile phones have become versatile tools for both personal and professional purposes.


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